Shipping policy

Shipping Policy

At Vhiday, we are dedicated to bringing high-quality nail care directly to your doorstep. We currently ship exclusively to addresses within the United States.

Please read our shipping terms below for details on order processing, delivery times, and tracking.

1. Order Processing Time All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Once your order has been processed and handed over to the shipping carrier, you will receive a notification email containing your tracking number.

2. Estimated Delivery Time

  • Standard Shipping: 7 to 15 business days.

Shipping costs are calculated at checkout (or free on eligible promotional orders).

Note: Estimated delivery times are guidelines and may occasionally experience minor delays due to weather conditions, high seasonal shipping volumes, or carrier logistics.

3. Order Tracking As soon as your order ships, we will send you a confirmation email with your tracking number so you can monitor your package’s journey in real time.

Please allow 24 to 48 hours for tracking details to update on the carrier's system after receiving your shipping confirmation.

4. Address Accuracy Please ensure that your shipping address is accurate and complete prior to placing your order.

If you realize you entered an incorrect address, please contact us immediately at vhidayy@gmail.com. Once an order has been processed or dispatched to the carrier, we are unable to modify the delivery address.

5. Lost, Damaged, or Missing Packages We take full responsibility for ensuring your order arrives safely.

  • Damaged Items: If your package arrives damaged, please inspect it upon arrival and contact us within 7 days at vhidayy@gmail.com with photos or videos of the item and packaging. We will promptly arrange a replacement or solution.

  • Lost or Missing Packages: If your tracking information shows "Delivered" but you have not received your package, please check with family members or neighbors first. If it remains missing, contact us within 7 days of the delivery status date so we can assist in locating or re-sending your order.

Contact Us If you have any questions regarding your order status or shipping details, please reach out to our support team:

Email: vhidayy@gmail.com